Website Terms of Use
Version 1.0 – May 2026
These Website Terms of Use govern your use of www.rentherapies.co.uk, operated by Ren Therapies (“we”, “us”, “our”).
By using this website, you agree to these Terms of Use. If you do not agree, please do not use the website.
We may update these Terms of Use from time to time. The latest version will apply from the date it is published on this page.
1. About Us
Ren Therapies provides counselling and psychotherapy services for adults.
Appointments and therapeutic services may be offered online, by telephone, as walk and talk sessions, through creative or art-based therapeutic work, or at the client’s home, depending on suitability and agreement.
Contact email: connect@rentherapies.co.uk
2. Use of the Website
You may use this website only for lawful purposes.
You must not:
misuse the website or introduce viruses, malware, or other harmful material;
attempt to gain unauthorised access to the website, server, or related systems;
use the website in any way that could damage, disable, overburden, or impair it;
copy or reproduce website content except as permitted by law or with our written permission;
use the website for unlawful, misleading, abusive, or harmful purposes.
3. Information on the Website
The content on this website is provided for general information only.
It is not a substitute for therapy, crisis support, medical advice, diagnosis, treatment, or emergency assistance.
Information about services, availability, fees, and appointment formats may change from time to time. Please contact us directly to confirm current details before relying on them.
4. Crisis and Emergency Support
Ren Therapies does not provide an emergency or crisis service through this website.
If you are at immediate risk of harm, or someone else is at immediate risk, call 999 or attend your nearest A&E.
If you need urgent mental health support, you can contact NHS 111 or seek support from an appropriate crisis service.
5. Enquiries and Appointments
This website may allow you to contact us by email or contact form.
Sending an enquiry does not automatically create a therapeutic relationship, therapeutic contract, or guarantee an appointment.
Any therapy arrangement will only begin once availability, suitability, practical arrangements, fees, and terms have been agreed directly between you and Ren Therapies.
6. Intellectual Property
All content on this website, including text, graphics, branding, images, design, and layout, is owned by or licensed to Ren Therapies unless otherwise stated.
You may view and print pages for your own personal, non-commercial use only.
You must not reproduce, adapt, publish, distribute, or commercially exploit website content without prior written permission.
7. Links to Other Websites
This website may contain links to third-party websites for convenience only.
We are not responsible for the content, availability, accuracy, security, or privacy practices of third-party websites.
Visiting third-party websites is at your own discretion.
8. Website Availability and Security
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may suspend, withdraw, or change any part of the website without notice.
You are responsible for ensuring that your own device, browser, and internet connection are secure and suitable for accessing the website.
9. Liability
Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded.
To the fullest extent permitted by law, we do not accept liability for indirect or consequential loss arising from use of, or inability to use, this website.
We are not responsible for loss or damage caused by viruses, malware, distributed denial-of-service attacks, or other technologically harmful material that may affect your device, data, or equipment as a result of using this website or linked third-party websites.
Nothing in these Terms of Use affects any rights you may have under consumer law.
10. Privacy and Cookies
Use of personal data through this website is governed by our Privacy Notice and Cookie Notice, which should be read alongside these Terms of Use.
The Cookie Notice explains how cookies and similar technologies are used on this website. The Privacy Notice explains how personal data is collected, used, stored, and shared. The ICO says privacy information should explain what personal data is collected, why it is used, lawful bases, retention, rights, and who it may be shared with.
11. Governing Law
These Terms of Use are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, unless consumer law gives you the right to bring proceedings elsewhere.
12. Contact
For website queries, please contact:
connect@rentherapies.co.uk